Privacy Policy
Your privacy and the integrity of your data are important to us.
Information we collect
We collect information you provide when placing an order, including your name, shipping address, email address, and order details. We also receive limited technical data such as IP address and browser type to operate the website securely.
How we use information
- To process and fulfill your orders.
- To communicate order status, tracking, and support responses.
- To prevent fraud and maintain the security of our site.
- To comply with applicable legal obligations.
Email communications
Transactional emails (order confirmations, payment confirmations, shipping updates) are sent to the address you provide at checkout. We do not sell your email address.
Security practices
Data is transmitted over encrypted connections and stored using access-controlled systems with row-level security. Payment information is processed via Cash App; we do not store payment card data on our servers.
Data protection
We retain order data only as long as necessary to fulfill orders, support customers, and meet legal recordkeeping requirements.
Customer rights
You may request a copy of the personal information we hold about you, request correction, or request deletion (subject to legal recordkeeping). Contact support@primeresearchusa.com.
Last updated: June 16, 2026